The terms and conditions of traveler's insurance outline the coverage, exclusions, and obligations of the policyholder. These may include details regarding coverage limits, deductibles, covered events, claim procedures, and cancellation policies. It's essential to review these carefully to understand your rights and responsibilities under the insurance policy.
You can get more informations from “Tourist information center of Tuv province”. It is located on the first floor of Chinggis Khaan International Airport, situated between the Parking Service and Currency Exchange
Two major telecom companies have branches on the airport's first floor, allowing you to acquire new SIM cards. Please note that a passport is required for this purchase.
Currently, there is no public transportation (bus) available. However, you have three main options to reach Ulaanbaatar from the airport:
Official Taxi – Although the most expensive, it is reliable and typically costs between 80,000 MNT to 150,000 MNT.
Private Taxi – Cheaper than the official taxi, usually ranging from 70,000 MNT to 100,000 MNT.
Shared Taxi – The most economical option, but you may need to wait until enough passengers gather. Prices range from 30,000 MNT to 50,000 MNT.
Several helpful apps can enhance your travel experience:
Maps – Consider using Google Maps or Maps.me.
Transportation – Apps like Ubcab and Ulaanbaatar_bus can assist with getting around.
Delivery – For convenient deliveries, try Tok tok or Fresh pack.
Communication – Stay connected using Facebook and Messenger.
Translation – Utilize Google Translate for language assistance.
A. You can reach Mongolia by air via Chinggis Khaan International Airport in Ulaanbaatar. International flights from major cities like Beijing, Hongkong, Seoul, Frankfurt, Tokyo, and Istanbul are available. Alternatively, you can travel overland from neighboring countries such as Russia or China.
A. We highly recommend purchasing travel insurance that covers medical emergencies, trip cancellations, and other unforeseen circumstances. It provides peace of mind and ensures you're protected during your journey.
A. Yes, you can communicate home from Mongolia. Mobile networks cover most urban areas, and international roaming services are available. Wi-Fi is also available in hotels and some tourist areas.
A. Our cancellation policy varies depending on the tour package and timing of cancellation. Please refer to our booking terms and conditions for detailed information.
You can book your tour through our website by selecting your desired tour package and filling out the booking form. Our team will then assist you with the booking process and provide confirmation details.
Visa requirements vary depending on your nationality. Many nationalities are eligible for visa-free entry or visa-on-arrival for a specified duration. Please check with the Mongolian embassy or consulate in your country for the latest visa information.
Yes, Mongolia is generally considered safe for travelers. Crime rates are low, and locals are known for their hospitality. However, like any destination, it's essential to exercise common sense and take necessary precautions to ensure a safe and enjoyable trip.
Medical services are available in urban centers like Ulaanbaatar. However, healthcare facilities in rural areas may be limited. We recommend purchasing travel insurance that covers medical emergencies to ensure you receive proper medical care if needed.
Our emergency contact number is provided in your tour itinerary and travel documents. Please save this number in your phone and reach out to us in case of any emergencies or if you're unable to locate our representative.
Accommodations vary depending on the tour package and location. In urban areas, you can expect comfortable hotels with modern amenities. In rural areas and during nomadic experiences, accommodations include traditional Mongolian gers (yurts) or tent camps, providing an authentic cultural experience.
Tourist ger camps offer traditional Mongolian accommodation in gers equipped with basic amenities. While some gers may have electricity, it's best to check with the camp staff regarding electrical outlets. It's advisable to bring portable chargers for electronic devices.
Mongolian cuisine is hearty and diverse, featuring dishes like buuz (steamed dumplings), khuushuur (fried meat pastry), and khorkhog (Mongolian BBQ). Meals during tours are typically prepared using fresh local ingredients and offer a taste of authentic Mongolian flavors.
Road conditions vary depending on the region and weather conditions. While major roads are generally well-maintained, some rural roads may be rough or unpaved, especially during the rainy season. Our experienced drivers navigate these roads safely during tours.
Credit cards are accepted in major hotels, restaurants, and shops in urban areas like Ulaanbaatar. However, it's advisable to carry cash for transactions in rural areas and smaller establishments.
Currency exchange services are available at the Airport, banks, exchange offices, and hotels in Ulaanbaatar and major cities. It's recommended to exchange currency at official exchange offices for the best rates.
ATMs are available in urban areas and major towns, allowing you to withdraw local currency (Mongolian Tugrik). However, it's advisable to carry some cash for transactions in remote areas where ATMs may be limited.
Tipping practices vary, but it's customary to tip guides and drivers for exceptional service. A suggested tip range is $5-$10 per day for guides and drivers, but feel free to adjust based on your satisfaction and budget.
When visiting Buddhist monasteries or temples, it's important to dress modestly and respectfully. Remove your shoes before entering, avoid loud conversations or disruptive behavior, and refrain from taking photos unless permitted by the monks or caretakers.
When visiting nomad families, consider bringing small gifts such as snacks, sweets, or practical items like warm clothing or school supplies for children. It's a gesture of goodwill and appreciation for their hospitality.
While tipping is not mandatory, it's appreciated for exceptional service. Tipping guides, drivers, and other service providers is a common practice in Mongolia, reflecting your appreciation for their assistance and hospitality.